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PrivacyData deletion · ClarioTerms
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Account and data deletion for Clario

Data deletion instructions for users

Last updated: August 13, 2026

This page explains how to permanently delete your Clario account and related personal data. It also satisfies platform requirements (for example Meta) for a clear data-deletion instruction URL.

1. Delete your account in the Clario app

The fastest way is to delete your account in the app. After confirmation, the account and data are removed, you are signed out, and you cannot sign in to that account again.

Steps

  • Open Clario and sign in
  • Go to Settings
  • Scroll to the Danger zone section
  • Tap Permanently delete account (Czech UI: Trvale smazat účet)
  • Confirm deletion

2. Request deletion by email

If you cannot delete the account in the app, email info@lg-consult.cz.

  • Subject: Clario delete account
  • Include the email address used in Clario
  • Briefly request permanent deletion of the account and personal data

We verify the request (so only the account owner can delete it) and then erase the account.

3. What will be deleted

After account deletion we erase or anonymise, in particular:

  • the user account and sign-in credentials (including the email linked to the account)
  • name / full name, if provided
  • contract records and related details (provider, numbers, dates, payments, categories, and related notes)
  • stored document links (URLs), if saved in the app
  • app settings (language, theme, onboarding, preferences)
  • notification preferences and related reminder scheduling

4. Typical processing time

In-app deletion is immediate after confirmation. The account is deleted, you are signed out, and you cannot sign in again.

Email requests are handled without undue delay, typically within 30 days after we verify the requester’s identity.

5. What may be retained for legal reasons

We may retain certain data to the extent required by law or a legitimate interest (for example security or dispute resolution), typically:

  • data required to meet legal obligations (for example tax or accounting, where applicable)
  • records needed to protect rights, service security, or investigate abuse (limited scope and only for as long as necessary)
  • technical logs in anonymised or aggregated form that can no longer be linked to an individual

App Store payments and purchase data are processed by Apple. Their retention follows Apple’s terms, not Clario’s.

6. Contact

LG Consult s.r.o.

Company ID: 22655875

Email: info@lg-consult.cz

For full details on personal data processing, see the Clario privacy policy.

Privacy policy Clario